Roadside assistance
Request assistance
It is recommended to have the following information on hand before requesting a road assistance service:
- Complete policy number
- Telephone where to contact you
- Type of service requested
If you require Road Assistance within the United States of America or Canada, you must call:
-
Toll-free from the USA: 1-800-308-5513
-
Long distance within the USA: 210-479-9585
-
With Cost from Mexico: 001-210-479-9585
Included services
-
Battery Charging
Car battery charging -
Punctures
Change only if you have a spare tire -
Fluid replacement
No specific brand or octane is provided. The cost of the liquid must be covered by the insured -
Locksmith service
Opening the car due to loss of keys or being inside the vehicle, duplicate keys are not made -
Crane
From the place of the event to the closest place where the problem can be solved or the vehicle can be sheltered. Crossing the vehicle into Mexican territory and towing due to an accident are excluded. -
Jam
If the vehicle becomes stuck, it can be freed as long as it is in a normal traffic area.
IMPORTANT : All coverage: up to a maximum of $100.00 dollars, granting 1 service in policies from 1 to 179 days and 2 services in semi-annual and annual policies.
Exclusive service in the United States and Canada.